We at Mush Editions pride ourselves on making products from the highest quality materials with attention to detail. If you are not completely satisfied with your purchase, you may apply for a return/exchange at email@example.com within 30 days of purchase. We will review your request within 24 hours and guide you with the refund/exchange process.
To be eligible for a return/exchange, the product must be unworn, in original condition, with tags intact, and in its original packaging.
Customer is also responsible to verify size chart before placing an order. If the jacket is ordered and delivered as per the measurement chart, it will not be refunded or exchanged.
Once your return is received and inspected, we will notify via email, if your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Worn or altered items cannot be returned. Please contact us prior to returning/exchanging an item.
Refunds or exchange will not be acceptable after 30 days of purchase.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank or credit card company first. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
- Customer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.